Last updated: September 18, 2026
We are committed to providing clear and accessible customer support. If you have any questions regarding our products, orders, payments, shipping, returns, refunds or other matters relating to our online store, please contact us using the information below.
Company Information
Company Name: FAN CLUB FCSB UK LTD
Company Number: 16108338
Registered Address:
608 Green Lane
Ilford
England
IG3 9SQ
United Kingdom
Email: support@wosjg.shop
Telephone: +44 20 4156 4859
Customer Support
For general enquiries, product questions, order assistance, shipping information, returns or refunds, please contact our customer support team:
Email: support@wosjg.shop
Telephone: +44 20 4156 4859
When contacting us regarding an existing order, please include your order number and the email address used when placing the order. This will help us identify your order and respond to your enquiry efficiently.
Order Enquiries
If you have questions regarding an order, including order confirmation, order status, changes or cancellations, please contact us as soon as possible.
Please provide:
- Your full name;
- Order number;
- Email address used for the order; and
- A brief description of your enquiry.
If an order has already entered processing or has been dispatched, certain changes may no longer be possible.
Shipping and Delivery Enquiries
For questions concerning shipping, tracking, delayed deliveries, lost parcels or delivery problems, please contact:
Email: support@wosjg.shop
Telephone: +44 20 4156 4859
Where available, please include your order number and tracking information.
For additional information regarding delivery, please review our Shipping and Delivery Policy.
Returns and Refunds
If you wish to request a return, exchange or refund, please contact us before sending any product back.
Email: support@wosjg.shop
Telephone: +44 20 4156 4859
Please include your order number and details of the product you wish to return.
Where the request concerns a damaged, defective, incorrect or incomplete product, we may ask you to provide photographs or videos showing the issue.
Please review our Return and Refund Policy for complete information regarding eligibility, procedures, return shipping and refunds.
Privacy and Data Protection Enquiries
If you have questions about how we collect, use or protect your personal information, or if you wish to exercise an applicable data protection right, please contact:
Email: support@wosjg.shop
Telephone: +44 20 4156 4859
Please review our Privacy Policy for further information about how personal information is processed.
Business and Legal Enquiries
For business, legal or formal correspondence, please use the following company information:
FAN CLUB FCSB UK LTD
608 Green Lane
Ilford
England
IG3 9SQ
United Kingdom
Company Number: 16108338
Email: support@wosjg.shop
Telephone: +44 20 4156 4859
Contact Details
If you need assistance with our online store or an existing purchase, please contact us at:
FAN CLUB FCSB UK LTD
Registered Address:
608 Green Lane
Ilford
England
IG3 9SQ
United Kingdom
Company Number: 16108338
Email: support@wosjg.shop
Telephone: +44 20 4156 4859